Post to a Netdown Order With Suppressions

When you Post Back to a Netdown Order, you are telling us which records from a Netdown Order you would like to purchase.  Before you can Post Back to the Netdown Order, you must download the output from the Netdown Order.  Once you have downloaded the output, you will need to review the output and delete the records you do NOT wish to purchase from the file.  Save the new version of the output to use in the Post Back process.

During the Post Back process, you have the ability to add a Suppression to your order.

A suppression is used to suppress (or exclude) records from an audience that matches records the customer has purchased in previous orders.  The options in suppressions are:

  • Address Suppression Level (Address Only; Individual - First Name, Last Name and Address; Household - Last Name and Address)
  • Additional Suppression Options - Phone (Include Phone Number Suppressions)
  • Suppress 0 - Prospect (for a specific date range - 30 days, 60 days, etc.)
  • Suppress Other Marketer (Specific Marketer for a specific date range - 30 days, 60 days, etc.)
  • Suppress by Order (Order ID)
  • Suppress All Orders (by date range)

Step 1 Activities Page

From the Home page, click Activities.

  1. Click on the All Orders tab and select the netdown order that you want to post back to.
  2. Click the Action button.
  3. Click view.
Step 1 Activities Page

Step 2 Audience Summary Page

  1. On the Audience Summary page of your order, click the Actions button.
  2. Click Post Netdown.
Step 2 Audience Summary Page

Step 3 Netdown Import Page

  1. On the Netdown Import page, click the Choose file button.
  2. From the pop up menu, select the output file downloaded from your netdown order.
  3. Click the Open button.

Your file begins to upload immediately.

 

Step 3 Netdown Import Page

Step 4 Netdown Map Page

  1. On the Netdown Map page, choose the fields to map in your file by clicking the check box to the left of the field names.
  2. Select the type of field in the Destination drop down list: Pass through or Order Record ID. NOTE: You cannot post back to your netdown order without mapping the ORDERRECORID_X field as Order Record ID; this is a required field.
  3. Click the Map button at the top of the page.

 

Step 4 Netdown Map Page

Step 5 Netdown Confirm Page

  1. On the Netdown Confirm page, review the fields you have mapped. If there are no changes necessary, click the Confirm button to continue.
  2. To make changes to fields you mapped on the previous page, click the back button.
Step 5 Netdown Confirm Page

Step 6 Netdown Suppressions Page

On the Netdown Suppressions page, you may add Suppressions to this specific order. Once you have selected the desired suppressions and input the required information, click the Apply Suppressions button.

Step 6 Netdown Suppressions Page

Step 7 Build Summary Page

On the Build Summary page, review your information for accuracy.

Click the Build Audience button.

Step 7 Build Summary Page

Step 8 Select Usage Type(s) and Records

As with any order, the Save & Continue button is not enabled until you have selected the usage type(s) and records to be included in the order.  

  1. Click the usage type(s) requested for this order
  2. Select the records you want to include in this order. To select all records, click the check box to the left of the field names.
  3. Click the Save & Continue button at the bottom of the page.

Step 9 Audience Summary

The Audience Summary refreshes to display the Order Records page.

  1. Type in your PO Number for the order. The field allows a maximum of 25 characters.
  2. Scroll to the bottom of the page and Click Add Additional Outputs to add any necessary fields to the standard output for your file type. Click Save & Add Fields.
  3. Scroll to the top of the page and Click Place order.

Step 10 Purchase Records

The page refreshes to display the Purchase Records section of the Audience Summary. Click the Submit Order button.

The Processing Order message and progress bar is displayed.

 

Step 10 Purchase Records

Step 11 Download Records Section

The page refreshes to display the Download Records section of the Audience Summary.

  1. Click the link to your output file and a pop up message is displayed regarding FCRA requirements..
  2. Click OK to continue downloading your records.
  3. You may now close your order or exit the application.
Step 11 Download Records Section